FAQ

1) FAQ For The Print Coach

2) My Billing For The Print Coach

3) My Print Coach Profit.Ology/Printers’ Profit Blueprints Membership Materials

4) My Print Coach Membership

5) My Question Is Not Related To Any Of The Categories Above

Answers:

1) FAQ For The Print Coach

My question about the Print Coach Membership is:

  • What currency do you use?

    • Everything is done in $USD. We do it that way to keep parity in our fees regardless which country you are based in.

    Usually your credit card company will show you the equivalent amount in your currency on your statement.

    If you want to check currency exchange rates you can visit www.xe.com

  • If I was to sign up for this program, what is my total investment / commitment from start to finish?

    • The Profit.Ology Club with Printers’ Profit Blueprints is currently on offer at $97 pcm (reduced from $297) while we are launching the program. If you want access to the Production Blueprints, that’s an additional $47 pcm. .

    You can cancel either subscription at any time… including during your free 30-day trial. Simply visit www.theprintcoachsupport.com

    You are never locked in for any period of time. That puts the onus on me to deliver quality sales, profit and ‘best in class’ business growth systems, if I want a loyal group of members like yourself.

    As a member of the Profit.Ology Club you get free access to Printers’ Profit Blueprints. You get access to a new module per month. You get all the material including the videos, guide books, implementation blueprints, MP3s and any other surprise bonuses I have in store.

  • How much do I get billed each month?

    • Membership of The Profit.Ology Club is a monthly investment in your business. During our promotional phase the monthly fee is $97 and an additional $47 if you opted for the Production Blueprints.

  • Do I receive an invoice for my records?

    • Your monthly credit card statement should work as a receipt. If you do require a written invoice, please fill out a Support ticket and we can work with you to get you what you need.

  • What does the charge appear as on my statement?

    • If you ordered a product from us, the charge will show up from "The Print Coach".

  • I’m not a printer… will this work for me?

    • Yes - 80% of what I coach will work for any company. The examples in this system are specifically for printers, so you'll need to interpret them for your particular business.

  • I'm just not sure this is for me. It sounds more like it is for owners than it is for sales reps.

    • Printers’ Profit Blueprints has 4 functional blueprints. One of them is all about sales and marketing. It will give the only the most effective sales and profit strategies.

    It’s all about how to you find, win, keep and grow the best customers in your marketplace.

    I’ve personally been in sales full time since 1984 across multiple industries and on 4 different continents. I do understand sales and I know the challenges sales people face in the current market conditions. If you want your sales and profits to increase, you have to invest in upgrading your skills to match the demands of your market.

  • How may I listen to a sample of your material before I make a decision?

    • Membership of the Profit.Ology Club comes with 2 guarantees. The first is a one-month totally unconditional money-back guarantee. If you are not totally delighted and don’t feel that I’ve massively over-delivered on the promises I made, then simply request a ‘100% no-hassle’ total refund.

    I also offer a better than your money-back guarantee. If your sales and profits have not grown in the first 12 months and you have not recouped your investment, then I’ll refund all your money… plus an additional bonus payment. BUT… you have to provide written proof that you have implemented the blueprints over the 12 months. After all… the program can only work if you work at it.

  • Will this material help apparel / wide format printers?

    • Yes - 80% of what I coach will work for any company. The examples in this system are specific for general commercial so you'll need to interpret them for your specific business.

    For example, I’m a partner in two other businesses outside the printing industry. We use most of what I coach here in those companies. We’ve adapted the ideas for each industry.

  • Why don't you take Pay Pal?

    • I’d really like to take Pay Pal. Unfortunately, they have some technical restrictions on their system which means it won’t work the way we want in our system.

    For now, we can deal with most standard types of credit / debit cards.

  • I have a specific question not listed above.

    • Sorry...I am not able to answer your question right away.
    But, if your question is related to The Print Coach, then just click the link below and you will be able to ask me your question directly.

    Please just fill out this form and you will receive a response within
    24-48 business hours:

    Submit Your Print Coach Support Question Here

    2) My Billing For The Print Coach

    I am a Print Coach Member and my billing question is:

  • How does your guarantee work?

    • Membership of the Profit.Ology Club comes with 2 guarantees. The first is a one-month totally unconditional money-back guarantee. If you are not totally delighted and don’t feel that I’ve massively over-delivered on the promises I made, then simply request a ‘100% no-hassle’ total refund.

    I also offer a better than your money-back guarantee. If your sales and profits have not grown in the first 12 months and you have not recouped your investment, then I’ll refund all your money… plus an additional bonus payment. BUT… you have to provide written proof that you have implemented the blueprints over the 12 months. After all… the program can only work if you work at it.

  • How do I cancel my Profit.Ology And/Or Digital Express Subscription?

    • For your protection (and ours) to cancel your membership you need to fill out a support ticket. Just click the following link to fill out a Support Ticket. Your membership will be canceled for you and you will be emailed a confirmation.

  • How do I upgrade or downgrade my membership level?

    • To upgrade or downgrade your Print Coach Membership you need to personally fill out a Support Ticket.

    Please just fill out that form and I'll be happy to help you out right away.

    If you do decide to cancel your subscription to Profit.ology you will lose access to any remaining modules in the Printers’ Profit Blueprints system.

  • How do I update my billing and/or shipping info?

    • To update your billing and/or shipping information, you need to fill out a support ticket. Just click on the Support Ticket Link and fill in the required information. Your information will be changed for you and you will be emailed a confirmation.

  • Can I mail you a Check or pay via PayPal?

    • The only methods of payment we accept at this time are Credit / Debit Cards.

    If you wish to pay for a whole year's membership in advance, then we can discuss alternative payment arrangements. If that is the case, then just fill out a Billing Support ticket.

  • Do I receive an invoice for my records?

    • Your monthly credit card statement should work as a receipt. If you do require a written invoice, please fill out a Support ticket and we can work with you to get you what you need.

  • What does the charge appear as on my statement?

    • If you ordered a product from us, the charge will show up from "The Print Coach".

  • I have a specific question not listed above.

    • Sorry...I am not able to answer your question right away.
    But, if your question is related to The Print Coach, then just click the link below and you will be able to ask me your question directly.

    Please just fill out this form and you will receive a response within
    24-48 business hours:

    Submit Your Print Coach Support Question Here

    3) My Print Coach Profit.Ology / Printers’ Profit Blueprints Membership Materials

    My question about the Print Coach Membership is:

  • What does my membership include?

    • Profit.Ology Club and Printers Profit Blueprints

    Profit.ology is specifically for printers who want to grow sales and profits – run their business more effectively – and get a competitive advantage.

    The core of The Profit.Ology Club are the Printers Profit Blueprints. On average you will receive one new blueprint each month (subject to change depending on the size of the module). You get all the material including the videos, guide books, implementation blueprints, MP3s and any other surprise bonuses I have in store. The modules are designed to progress like building a building. First we put in the foundations… then we build the actual building.

    You will also receive a monthly ‘Note from Nick’ from me by fax. These contain unusual business insights delivered in an unusual format. You’ll see what I mean when you begin receiving them.

    You will also receive a quarterly printed club newsletter. This contains business gems that are not part of the blueprints… but are critical ongoing success.

  • How do I access my membership materials online?

    • Simply go to http://www.theprintcoach.com and sign in with the user name and password you selected (this information was also emailed to you).

    You will receive weekly emails with links to the Printers’ Profit Blueprints system. Just follow the simple instructions in the email.

  • I tried to access some modules but was denied access.

    • The modules are meant to be completed in order, this is the only way to build a solid, strong foundation. If you are a member and find a module that you do not have access to, it is likely because you are not meant to be at that module yet. The modules are time released, so be patient, you will get to that module at some point.

  • How do I change my billing and/or mailing address?

    • To update your billing and/or shipping information, you need to fill out a support ticket. Just click on the Billing Support ticket and fill in the required information. Your information will be changed for you and you will be emailed a confirmation.

  • My newsletter arrived damaged.

    • We apologize for the inconvenience. Please fill out a support ticket so we can begin an investigation from our end and get a replacement out to you.

  • My question is not related to any of the above options.

    • Sorry...I am not able to answer your question right away.
    But, if your question is related to The Print Coach, then just click the link below and you will be able to ask me your question directly.

    Please just fill out this form and you will receive a response within
    24-48 business hours:

    Submit Your Print Coach Support Question Here

    4) My Print Coach Membership

    My question about the Print Coach Membership Site is

  • I need my username and/or password.

    • You should have received an email confirmation when you joined that included your username and/or password. If you did not receive an email confirmation or do not have access to it anymore, simply fill in your email address at the member's log-in page and we'll email your details to you.

  • How do I change my username and/or password?

    • Simply fill out a support ticket with your name, company name, your current username and the username and/or password that you prefer and we can get that information to you.

  • How do I add other employees/coworkers from my company so that they can access the materials online?

    • Simply fill out a support ticket with your name, company name, your current username and the contact information (name, company, title, email, etc) of the person you would like to add as well the username and/or password that they prefer and we can get that information to you. There may be an additional charge for additional members.

  • How do I upgrade or downgrade my membership level?

    • To upgrade or downgrade your Print Coach Membership you need to personally fill out this form: Print Coach support ticket Request

    Please just fill out that form and I'll be happy to help you out right away. Digital Express is a supplement to Profit.ology. You cannot receive it on its own.

  • I need to update my billing and/or mailing address information.

    • To update your billing and/or shipping information, you need to fill out a support ticket. Just click on the Billing support ticket and fill in the required information. Your information will be changed for you and you will be emailed a confirmation.

  • Is Nick Devine available for personal, one-on-one coaching?

    • Nick is dedicated to helping you grow your business. Obviously his schedule is very tight but if you are truly interested in working directly with Nick then please fill out a support ticket and detail your situation and that you are interested in booking personal coaching with Nick. We will ensure he receives the information.

  • My question is not related to any of the above options

    • Sorry...I am not able to answer your question right away.
    But, if your question is related to The Print Coach, then just click the link below and you will be able to ask me your question directly.

    Please just fill out this form and you will receive a response within
    24-48 business hours:

    Submit Your Print Coach Support Question Here

    5) My Question Is Not Related To Any Of The Categories Above

    Sorry...I am not able to answer your question right away.
    But, if your question is related to The Print Coach, then just click the link below and you will be able to ask me your question directly.

    Please just fill out this form and you will receive a response within
    24-48 business hours: Submit Your Print Coach Support Question Here

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